Terms & Conditions

Terms & Conditions

By accessing, browsing, or purchasing from www.ranikoneshop.com(“Website”), you agree to be bound by the following Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

1. About Us

Rani Kone® operates an online retail platform offering henna and related personal care products. All products sold on this Website are intended for external use only and are marketed in accordance with applicable cosmetic and consumer protection laws.

2. Eligibility & Use of Website

  • You must be at least 18 years of age or accessing the Website under the supervision of a legal guardian.       

  • You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others.

  • Any misuse, unauthorized access, or attempt to disrupt the Website’s operations is strictly prohibited.

3. Product Information & Usage Disclaimer

  • Product descriptions, images, and usage instructions are provided for informational purposes only.

  • As henna is a natural product, color results, longevity, and shade may vary depending on skin type, application method, and aftercare.

  • Customers are advised to perform a patch test before full application.

  • Rani Kone® shall not be held liable for adverse reactions resulting from improper use, failure to follow instructions, or undisclosed allergies.

4. Pricing & Payments

  • All prices listed on the Website are subject to change without prior notice.

  • Prices may be displayed inclusive or exclusive of taxes, depending on the shipping destination.

  • Payments must be made in full at the time of order through the available payment methods on the Website.

  • In case of pricing errors, Rani Kone® reserves the right to cancel or refuse orders placed at an incorrect price.

5. Order Acceptance & Cancellation

  • Order confirmation does not constitute acceptance; acceptance occurs once the order is dispatched.

  • We reserve the right to cancel or limit quantities for any order due to stock unavailability, suspected fraud, or policy violations.

  • Customers may request cancellation only before order dispatch. Once shipped, cancellation is not possible.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.

  • Rani Kone® is not responsible for delays caused by third-party logistics providers.

  • Risk of loss passes to the customer upon successful delivery.

7. Returns, Refunds & Exchanges

  • Due to the hygienic and consumable nature of henna and cosmetic products, opened or used items are non-returnable and non-refundable.

  • Refunds or replacements may be considered only in cases of:

    • Damaged items upon delivery

    • Incorrect items delivered

  • Any such claims must be reported within 48 hours of delivery, along with clear photographic evidence.

8. Intellectual Property

All content on this Website, including but not limited to logos, product names, images, text, graphics, and packaging designs, is the exclusive intellectual property of Rani Kone®.

Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

Rani Kone® shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the Website or products.

Our total liability shall not exceed the value of the product purchased.

10. Third-Party Links

The Website may contain links to third-party websites for convenience. Rani Kone® does not control or endorse these websites and is not responsible for their content, policies, or practices.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with applicable local laws. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

13. Amendments to Terms

Rani Kone® reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: info@ranikone.com
Website: www.ranikoneshop.com