Privacy Policy

Rani Kone® ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through www.ranikoneshop.com ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Website.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment-related information (processed securely through third-party payment gateways)

b) Automatically Collected Information

• IP Address
• Browser type and device information
• Pages visited and browsing activity
• Referring website or traffic source

2. How We Use Your Information

Your information may be used to:

• Process and fulfill your orders.
• Deliver products and provide shipping updates.
• Respond to customer inquiries and support requests.
• Improve Website functionality and user experience.
• Prevent fraud and unauthorized transactions.
• Send promotional offers or marketing communications (where permitted).

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential Website functionality.
• Analyze visitor traffic and usage.
• Improve Website performance and content relevance.

You may disable cookies through your browser settings. However, doing so may limit certain Website features.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with:

• Secure payment processors.
• Courier and logistics partners for order delivery.
• Technology providers supporting Website operations.
• Legal or regulatory authorities where required by law.

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill customer orders and provide services.
• Meet legal, tax, and accounting obligations.
• Resolve disputes and enforce our policies.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction or deletion of your data.
• Opt out of promotional or marketing communications.

Requests can be submitted by contacting us using the details below.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes become effective immediately upon publication on our Website. Continued use of the Website constitutes acceptance of the revised policy.

11. Contact Us