Terms & Conditions

By accessing, browsing, or purchasing from www.ranikoneshop.com ("Website"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

1. About Us

Rani Kone® operates an online retail platform offering henna and related personal care products. All products sold on this Website are intended for external use only and are marketed in accordance with applicable cosmetic and consumer protection laws.

2. Eligibility & Use of Website

• You must be at least 18 years of age or access the Website under the supervision of a legal guardian.
• You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others.
• Any misuse, unauthorized access, or attempt to disrupt the Website's operations is strictly prohibited.

3. Product Information & Usage Disclaimer

Product descriptions, images, and usage instructions are provided for informational purposes only.

• As henna is a natural product, color results, longevity, and shade may vary depending on skin type, application method, and aftercare.
• Customers are advised to perform a patch test before full application.
• Rani Kone® shall not be held liable for adverse reactions resulting from improper use, failure to follow instructions, or undisclosed allergies.

4. Pricing & Payments

• All prices displayed on the Website are subject to change without prior notice.
• Prices may be displayed inclusive or exclusive of taxes depending on the shipping destination.
• Payment must be made in full using the available payment methods at checkout.
• In case of pricing errors, Rani Kone® reserves the right to cancel or refuse any order placed at an incorrect price.

5. Order Acceptance & Cancellation

• Order confirmation does not constitute acceptance. Acceptance occurs once the order has been dispatched.
• We reserve the right to cancel or limit any order due to stock unavailability, suspected fraud, or policy violations.
• Orders may only be cancelled before dispatch. Once shipped, cancellation is not possible.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.

• Rani Kone® is not responsible for delays caused by third-party logistics providers.
• Risk of loss transfers to the customer upon successful delivery.

7. Returns, Refunds & Exchanges

Due to the hygienic and consumable nature of henna and cosmetic products, opened or used products cannot be returned or refunded.

Refunds or replacements may only be considered for:

• Damaged products received upon delivery.
• Incorrect products delivered.
• Claims reported within 48 hours of delivery with clear photographic evidence.

8. Intellectual Property

All content available on this Website, including but not limited to logos, product names, text, graphics, product images, packaging designs, and other materials, is the exclusive intellectual property of Rani Kone®.

Unauthorized reproduction, copying, distribution, modification, or commercial use of any Website content is strictly prohibited without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Rani Kone® shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website or its products.
• Our total liability shall not exceed the purchase price paid for the affected product.

10. Third-Party Links

The Website may contain links to third-party websites for your convenience. Rani Kone® does not control or endorse such websites and accepts no responsibility for their content, security, or privacy practices.

11. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with applicable local laws. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

13. Amendments to Terms

Rani Kone® reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice. Continued use of the Website following any updates constitutes your acceptance of the revised Terms.

14. Contact Information