Privacy Policy

Rani Kone® (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through www.ranikoneshop.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Website.

By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, you may provide:

Full name
Phone number
Email address
Shipping and billing address
Payment-related information (processed via secure third-party gateways)

b) Automatically Collected Information

When you browse the Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referring website or source

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and send order updates
Respond to inquiries and customer support requests
Improve Website functionality and user experience
Prevent fraud, misuse, or unauthorized transactions
Send promotional or marketing communications (where permitted)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable essential Website functionality
Analyze traffic and usage patterns
Improve performance and content relevance

You may disable cookies through your browser settings; however, doing so may limit certain features of the Website.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

Payment processors (for secure transaction handling)
Courier and logistics partners (for order delivery)
Technology service providers supporting Website operations
Legal or regulatory authorities when required by law

All third parties are obligated to protect your information and use it solely for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no online transmission or storage method is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide services
Comply with legal and accounting obligations
Resolve disputes and enforce policies

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

Request access to your personal data
Request correction or deletion of your information
Opt out of marketing communications

Requests can be made by contacting us using the details below.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: info@ranikone.com
Website: www.ranikoneshop.com